Informativa sulle spedizioni
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary by destination:
- Europe: 7–15 business days
- Rest of World: 10–20 business days
Delivery delays can occasionally occur due to customs processing or carrier delays outside our control.
Customs, Duties & Taxes Dashly is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). For EU customers, please note that orders shipped from outside the EU may be subject to import VAT and customs duties.
Shipment Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at the email provided in our contact information within 14 days of the expected delivery date so we can resolve the issue promptly.